E-Gift Card
Details
Available in denominations of $50—$500. E-Gift Cards are sent to your email address immediately following your purchase and are instantly redeemable at JamesMichelle.com.
Gift card emails contain a code that can be applied at the end of the checkout process.
Giving as a gift? Custom e-delivery options are included in your gift card confirmation email, sent after check out. Buy now and schedule to send on a birthday, anniversary, holiday, or whenever you want!
Make it a Gift
Jewelry pieces are sent to you in our James Michelle Gift Box. If you need additional boxes for multiple gifts, go to our JM Gift Box page.
FREQUENTLY ASKED QUESTIONS
How long does production take?
PLEASE NOTE: Production and shipping times may be delayed during and after our Sitewide Sales.
Mother’s Day 2026 Order Cutoff Dates (to receive by 5/9/2026)
April 24- Last Day for Fine & Demi-Fine Jewelry *Orders must be placed before 2pm PT on this day
April 29- Last Day for Personalized (Engraved) Jewelry *Orders must be placed before 2pm PT on this day
May 3- Last Day for USPS Standard Shipping on all jewelry *excludes Fine & Personalized jewelry *Orders must be placed before 2pm PT on this day
May 5- Last Day for UPS 2-Day *excludes Fine & Personalized jewelry *Orders must be placed before 2pm PT on this day
General Policy:
Orders begin processing immediately. Orders without a Personalized or Fine/Demi-Fine item ship within 3 business days. Orders with a Personalized or Fine/Demi-Fine item take up to 7 business days to ship.
Orders containing pre-order items will be held and shipped in full once the pre-order becomes available.
Please note: We do our best to ship orders out as quickly as possible and begin working on them right away. Because of this, we're not able to make changes once an order is placed — including edits to items or shipping addresses.
How long will it take for my order to arrive?
PLEASE NOTE: Production and shipping times may be delayed during and after our Sitewide Sales.
Mother’s Day 2026 Order Cutoff Dates (to receive by 5/9/2026)
April 24- Last Day for Fine & Demi-Fine Jewelry *Orders must be placed before 2pm PT on this day
April 29- Last Day for Personalized (Engraved) Jewelry *Orders must be placed before 2pm PT on this day
May 3- Last Day for USPS Standard Shipping on all jewelry *excludes Fine & Personalized jewelry *Orders must be placed before 2pm PT on this day
May 5- Last Day for UPS 2-Day *excludes Fine & Personalized jewelry *Orders must be placed before 2pm PT on this day
Once production is complete, orders ship via USPS with an estimated delivery time of 3-5 business days. Expedited options, including UPS 2-Day and UPS Overnight, are also available. For Fine/Demi-Fine jewelry, the 7 business day production time still applies before items can be shipped with expedited service. Orders containing pre-order items will be held and shipped in full once the pre-order becomes available.
Is there a warranty?
All jewelry excluding Fine and Demi-Fine includes a one-year warranty covering material and workmanship defects, along with a three-year color warranty.
Our Fine and Demi-Fine jewelry includes a lifetime warranty, including lifetime color coverage, with repair or replacement for material or workmanship issues.
The lifetime warranty remains in effect for as long as the original purchaser owns the piece.
All warranties exclude lost items, normal wear and tear, and damage from improper use or storage.
Please note: warranty policies are void if jewelry is taken to another jeweler for repairs or modifications. This includes resizing or any other work performed outside of James Michelle.
Our warranty is designed to take care of your jewelry through repair or replacement, and does not cover incidental or consequential damages. In some cases, shipping costs associated with warranty services may apply.
If you have questions about your warranty, our team is always here to help.
For all warranty questions or requests, please email love@jamesmichelle.com.
What is the return and exchange policy?
Mothers Day 2026 Extended Holiday Exchange & Store Credit Policy: Purchases made between April 14, 2026 and May 10, 2026 are eligible for exchange or return for store credit through June 30, 2026.
We offer returns on eligible items for exchange or store credit only; refunds are not available. Returns must be initiated within 30 days of the order date, and items must be clean, unworn, and free from signs of wear or damage.
Final Sale Items
• Personalized Jewelry: Due to their custom, made-to-order nature, hand-stamped or engraved pieces are final sale.
• Fine/Demi-Fine Jewelry: All Fine/Demi-Fine jewelry is final sale. As these items are handmade to order, please be sure to confirm your sizing before purchasing.
Sets must be returned or exchanged as a complete set, not individually.
To start a return, please visit our Returns & Exchanges Portal with your order number and shipping zip code. Returns may take up to 14 days to process, and a $6 return/exchange fee applies.
Warranty Policy
We offer a 1 Year warranty covering material and workmanship defects on all jewelry, along with a 3 Year color warranty for our Forever Gold Collection. This warranty excludes lost items, normal wear and tear, and damage from improper use or storage. Fine/Demi-Fine jewelry includes a lifetime warranty with repair or replacement for material or workmanship issues. For warranty requests, please email love@jamesmichelle.com.
