Privacy Policy

Effective Date: October 8, 2025
Last Updated: October 8, 2025

At James Michelle Jewelry, we value your privacy as much as your sparkle. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop with us at jamesmichelle.com. By using our site and services, you agree to this Policy.

Overview

James Michelle operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the "Services"). The Services are powered by Shopify, which enables us to provide ecommerce capabilities. This Privacy Policy describes how we and Shopify collect, use, and disclose your personal information when you visit, make a purchase, or otherwise interact with the Services.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information depending on how you interact with us:

• Contact details: name, address, phone number, email.

• Financial information: payment method, billing information, transaction details.

• Account information: username, password, preferences, and settings.

• Transaction history: items viewed, added to cart, purchased, returned, or exchanged.

• Communications: messages and inquiries you send to us.

• Device and usage data: browser type, IP address, pages visited, and how you interact with our site.

We may collect this information directly from you, automatically through cookies and pixels, or from our service providers and partners.

How We Use Your Information

Depending on how you interact with our site, we may use your information to:

• Process your orders, payments, and returns

• Communicate with you about your purchases or account

• Send marketing emails or texts (if you opt in)

• Provide and improve our services and customer experience

• Prevent fraud and secure transactions

• Comply with applicable laws and respond to lawful requests

Cookies and Advertising

We use cookies, pixels, and similar technologies (including Meta Pixel, Google Analytics, Pinterest Tag, TikTok Pixel, and Klaviyo/Attentive) to personalize your experience, measure site performance, and show you relevant ads.

You can:

• Adjust cookie settings in your browser

• Opt out of Google Ads at adssettings.google.com

• Opt out of Meta Ads at facebook.com/adpreferences/ad_settings

• Learn more about ad choices at aboutads.info/choices

AI and Automated Tools

We use some automated tools (including AI-powered customer service chat through Gorgias) to help answer questions and improve support. These tools follow our data protection standards and are not used for automated decision-making that affects your rights.

How We Disclose Information

We may share personal information in the following cases:

• With Shopify, which hosts and powers our store

• With service providers such as shipping, payment, marketing, analytics, and support partners

• With business partners who assist with advertising or promotions

• When required by law, or to protect our rights and property

• In connection with a business transaction, such as a merger or sale

Business Transfers

If our business is involved in a merger, acquisition, or sale, your personal information may be transferred as part of that transaction, subject to this Privacy Policy.

Your Privacy Rights

Depending on where you live, you may have rights to:

• Access, correct, or delete your information

• Receive a copy or transfer your data

• Opt out of the “sale” or “sharing” of your personal information for advertising

• Not be discriminated against for exercising your privacy rights

We recognize Global Privacy Control (GPC) signals as valid opt-out requests.
To exercise your privacy rights, please contact us at privacy@jamesmichelle.com.

“Do Not Sell or Share My Personal Information”

We do not sell your personal information, but we may share limited data with partners who assist with analytics and advertising. You can opt out anytime by clicking “Do Not Sell or Share My Personal Information” in our website footer or emailing us at privacy@jamesmichelle.com.

Security and Retention

We use SSL encryption, password protection, and limited employee access to safeguard your data. We retain personal information only as long as necessary to provide our services, meet legal requirements, or resolve disputes.

Children’s Privacy

Our website is intended for adults 18 and older. We do not knowingly collect data from anyone under 18.

International Transfers

We may transfer, store, and process your personal information outside the country you live in. Shopify uses standard contractual clauses and equivalent legal safeguards to protect international data transfers.

Accessibility

If you need this Privacy Policy in an alternative format, please contact us at privacy@jamesmichelle.com.

Changes to This Policy

We may update this Privacy Policy periodically. When we do, we’ll post the revised version here with a new “last updated” date and notify you if changes are material.

Contact Us

If you have questions about our privacy practices or want to exercise your rights, you can reach us at:

Email: privacy@jamesmichelle.com

Mailing Address: James Michelle Jewelry, 9450 SW Gemini Dr PMB 395523, Beaverton, OR 97008, USA

Summary of Key Points

• We collect personal data only to run our business and improve your experience.

• We never sell your personal data.

• You can opt out of advertising data sharing anytime.

• We respect your privacy rights under all applicable U.S. and international laws.
  
  

  Legal Appendix: Authorized Agents, Verification, and Appeals

  If you wish to exercise your privacy rights under applicable law (such as the California Consumer Privacy Act (CCPA) or the California Privacy Rights Act (CPRA)), we may need to verify your identity before processing your request. Verification helps us protect your information from unauthorized access. We may request certain information such as your name, email address, and order details to confirm your identity before acting on your request.

  You may also designate an authorized agent to make privacy requests on your behalf. Before we accept such a request from an agent, we will require proof that you have authorized them to act on your behalf (for example, a signed written authorization or power of attorney). We may also ask you to verify your identity directly with us.

  If we deny your request, in whole or in part, we will explain why. Depending on where you reside, you may have the right to appeal our decision. You can submit an appeal by contacting us at privacy@jamesmichelle.com with the subject line “Privacy Appeal.”

  If you have complaints about how we process your personal information, please contact us first. We’ll do our best to resolve it. If you are located in the European Economic Area (EEA) or the United Kingdom and believe we have not adequately addressed your concern, you may lodge a complaint with your local data protection authority. A list of EEA supervisory authorities can be found at: https://edpb.europa.eu/about-edpb/about-edpb/members_en